Help Centre

Tebaji FAQ — Answers to All Your Questions

Get clear answers to common questions about registration, login, payments, bonuses, and games — all in one place.

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Account & Registration

To register at Tebaji, you'll need an active Bangladeshi mobile number, an email address, and your date of birth. You must be 18 years of age or older. Registration is completely free and takes just 2 minutes. Register here.

No. Under Tebaji's policy, each user is allowed only one account. If multiple accounts are found under the same person, both may be permanently suspended. If you're facing any issues, please contact support.

KYC verification may be required for security purposes and large withdrawals. You'll typically need to submit a photo of your National ID or passport. Once verified, you'll have full access to all account features.

on the Login page Go to the login page and click the "Forgot Password?" link. Enter your registered mobile number or email address. You'll receive an OTP or reset link shortly. Use it to set a new password.

Yes, you can update your email, mobile number, and contact details from Account Settings. Changing your name or date of birth may require KYC verification. Reach out to support@tebaji.biz for assistance.

To close your account, send an email to support@tebaji.biz. Make sure to withdraw your balance before submitting the request. Account deletion is permanent and cannot be undone.
Deposits & Withdrawals

tebaji accepts deposits via Mobile Pay, Nagad, Rocket, and cryptocurrency. From anywhere in Bangladesh, mobile banking deposits are completed in just seconds.

The minimum deposit at Tebaji is ৳200 BDT. This threshold is set with new players in mind, so you can get started with a small investment.

Withdrawal requests are typically processed within 15 minutes to 24 hours of submission. Completing KYC verification speeds up the process. During peak hours, it may take a little longer.

Tebaji does not charge any withdrawal fees. However, your mobile banking provider (Mobile Pay/Nagad/Rocket) may apply their own transaction charges in accordance with their policies.

Your balance is usually updated instantly once a payment is successful. If it hasn't appeared, refresh the page and wait 5 minutes. If the issue persists, email support@tebaji.biz with a screenshot of your payment.

Daily withdrawal limits depend on your account tier and KYC status. Verified accounts have higher limits. For more details, Terms & Conditions Visit the page or contact support.
Bonuses & Promotions

New users who register at Tebaji will receive a 100% Welcome Bonus on their first deposit. For example, depositing ৳1,000 BDT will add another ৳1,000 BDT as bonus credit. Bonus terms and conditions here Visit the page.

Log in to tebaji every day to claim your daily login bonus. Consecutive logins grow your streak bonus over time. Bonuses reset after midnight each day. on the Rewards page View all bonuses.

You'll find a voucher code field on the deposit page — enter your code there. If applied successfully, the associated benefit will be added immediately. To see the latest voucher offers, On the voucher page Go.

Bonuses cannot be withdrawn directly. Winnings from a bonus become withdrawable only after meeting the required wagering amount. Each bonus has its own terms and conditions — in the Terms & Conditions. for full details.

Yes. When you refer a friend, both of you receive a special bonus. You can find your referral link in your account dashboard. The bonus is credited once your referred friend makes their first deposit.
Games & Sports

tebaji offers slots, Live Casino, Sports Betting, lottery, jackpot games, and much more — over 5,000 games in total, sourced from the world's leading providers. View all games.

Yes, tebaji is fully mobile-friendly. You can play directly from any Android or iOS browser — no app needed. All games are optimized for mobile screens.

If your connection drops or the game closes mid-round, the result is safely stored on our servers. Simply log back in and your game state will be restored. If you notice any discrepancy, contact support right away.

In Live Casino, you play against real dealers in real time via high-definition video streaming. Games include blackjack, roulette, baccarat, and more. A stable internet connection gives you the best experience.

In jackpot games, a portion of every bet contributes to the main prize pool. When a specific combination hits, one player takes the entire jackpot. on the Jackpot page View ongoing rewards.
Security & Privacy

Yes, tebaji uses 256-bit SSL encryption to keep your personal information and financial transactions fully secure. We comply with international gaming security standards and conduct regular security audits.

Go to the "Security" section in your account settings and enable two-factor authentication. You'll receive an OTP on your mobile each time you log in. With 2FA active, no one can access your account even if they know your password.

Tebaji does not sell or share your personal information. Data is never disclosed to third parties except where legally required. To learn more, Privacy Policy Read.

Change your password immediately and enable 2FA. Then email support@tebaji.biz with full details. Our security team will investigate promptly and secure your account if necessary.
Support & Contact

tebaji's support team is active 24/7. You can reach us at support@tebaji.biz. We're happy to help in Bengali, so there's no language barrier.

Email queries are typically answered within 1–3 hours. For urgent matters, live chat gets you an immediate response. During peak hours, response times may be slightly longer.

For any complaints, send a detailed message to support@tebaji.biz. Include screenshots and your transaction ID where possible so we can resolve your issue faster. Every complaint is taken seriously.

tebaji takes responsible gaming seriously. To learn more about setting budgets, self-exclusion, and gaming limits, Responsible Gaming View the page.

Still have questions?

Our support team is available 24/7 to assist you.

Contact support

Why Choose tebaji

Here's why thousands of Bangladeshi players choose tebaji every day

Full Bangla Support
Everything on the site is in Bangla — navigation, support, and instructions. No language barriers; play in your own language.
Mobile Banking Payment
Deposit and withdraw easily via Mobile Pay, Nagad, and Rocket — the most widely used payment methods in Bangladesh.
Safe & Trusted
SSL encryption, KYC verification, and two-factor authentication keep your account and funds secure.
5,000+ Games
slots, Live Casino, Sports Betting, lottery — top global providers, all in one place.
Exciting Bonus Programme
Welcome Bonus, Daily Login Bonus, Referral Bonus — fresh offers available every day.
24/7 Customer Support
Day or night, our support team is always ready to help you with any issue.

Tebaji FAQ — Detailed Information

Tebaji is one of Bangladesh's most popular online gaming platforms, with thousands of players enjoying games, bonuses, and prizes every day. Whether you're new or a returning player, you might have questions — how to register, which payment method to use, how to claim bonuses, and more.

This FAQ page covers the most common questions about tebaji — from opening an account to hitting the jackpot. Everything you need to know is right here.

Is registration really free?

Yes, registration on tebaji is completely free with no hidden charges. Just sign up with your mobile number or email in under 2 minutes, and your welcome bonus is credited instantly. Once your account is set up, make a deposit and you're ready to play.

Can tebaji be accessed from Bangladesh?

Tebaji is built specifically for Bangladeshi players. Local payment methods, Bangla-language support, and games preferred by Bangladeshi users are all given top priority here.

What is the minimum age to play?

Only individuals aged 18 and above may register and play on tebaji. This is in line with international gaming laws and responsible gaming policies. Minors should not attempt to create an account.

If you can't find the answer to your question here, Responsible Gaming or Terms & Conditions page, or contact us directly at support@tebaji.biz.

How to Avoid Gaming Addiction

Tebaji takes responsible gaming seriously. Set a daily budget and stick to it. Play for entertainment, not as a source of income. Use self-exclusion or take a break whenever you need to. on the Responsible Gaming page. Find a detailed guide.

Get Started Now

Got your answers? Time to get started!

Register on tebaji for free and dive into thousands of games with a 100% welcome bonus.

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